Privacy Policy
Last Updated: March 1, 2026
At Ruma Pulse ("we," "our," or "us"), we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at rumapulse.com and use our property management software services (the "Service").
1. Information We Collect
We collect information that you provide directly to us, as well as data automatically collected when you use our Service.
A. Information You Provide:
- Account Information: When you register for Ruma Pulse, we collect your name, email address, and password.
- Billing Information: If you upgrade to a Pro plan, our third-party payment processors will collect your payment details. We do not store your full credit card numbers on our servers.
- Property and Financial Data: We collect the data you input to use the Service, such as property details, expense logs, and income records.
- Tenant Data: To use features like rent tracking and lease management, you may input personal information about your tenants (e.g., names, contact info, lease terms, and uploaded documents).
Note: You are solely responsible for ensuring you have the legal right and necessary consents from your tenants to enter their data into Ruma Pulse.
B. Information Collected Automatically:
- Usage Data: We automatically collect standard information about your interaction with our Service, such as your IP address, browser type, device type, pages visited, and time spent on the platform. This helps us understand how our Service is used and improve it.
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide, maintain, and improve the Ruma Pulse Service.
- To process your subscription payments and manage your account.
- To send administrative messages, technical notices, and automated reminders (if enabled).
- To respond to your customer support requests.
- To monitor and analyze usage trends to enhance user experience.
3. How We Share Your Information
We do not sell, rent, or trade your personal information or your tenants' information to third parties. We only share information in the following situations:
- Service Providers: We may share data with trusted third-party vendors who perform services on our behalf, such as web hosting, payment processing, and email delivery.
- Legal Obligations: We may disclose your information if required to do so by law, or in response to a valid request from law enforcement or government authorities.
- Business Transfers: If Ruma Pulse is involved in a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.
4. Data Storage and Security
We use industry-standard administrative, technical, and physical security measures to protect your personal information and the documents you upload. While we strive to protect your data, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your account data, property data, and uploaded files for as long as your account is active. If you choose to delete your account, we will delete your personal data and uploaded files from our active systems, subject to any legal obligations to retain certain records (such as billing history).
6. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to improve your experience on our website, remember your login session, and analyze website traffic. You can adjust your browser settings to refuse cookies, but this may limit your ability to use certain features of the Service.
7. Your Rights and Choices
You have the right to access, update, or delete the personal information associated with your account. You can manage most of this directly within your Ruma Pulse dashboard. If you need assistance deleting your account or accessing specific data, please contact us.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. If we make material changes, we will notify you by updating the "Last Updated" date at the top of this policy and, if necessary, through a notification in the Service.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us at: https://rumapulse.com/contact.